Central Adjustment Company, Inc.

             "In The Territory Since 1932"
Tel 888-227-5506
Fax 866-455-1777

David McCullough, AIC
Managing Adjuster

David has over 29 years of multi-line experience. He served five years with GAB Business Services and was the Supervising Adjuster for the Tuscaloosa, Alabama office. Later, he spent four years as a Senior Claims Representative for St. Paul Fire and Marine Insurance Company in Birmingham, Alabama. He has been with Central Adjustment Company since 1990. He earned AIC designation and is currently enrolled in CPCU program. He is licensed in Arkansas, Mississippi, Oklahoma, Louisiana and Florida. He is the past President and current member of the Arkansas Adjusters Association, Springfield Claims Association, Tulsa Claims Association and Mobile Claims Association.

Tel: 888-227-5506 ext 402

Direct (501) 492-2080

Bill Farquhar
Supervising Adjuster

Bill has over 20 years experience as a property adjuster in Arkansas for Crawford & Company, Central Adjustment Company, Lafayette Insurance Company and St. Paul Travelers Company. He is a member of the Arkansas Adjusters Association.

Tel: 888-227-5506 ext 436
Andy Osborne
Supervising Adjuster

Andy has over 25 years experience, including nine years at TransAmerica Insurance Company and eight years at General Accident Insurance Company. He is qualified to handle serious catastrophic injury casualty claims as well as claims involving complex liability issues. Andy is licensed in Oklahoma and Arkansas. He is a member of the Arkansas Adjusters Association. Andy received the Arkansas "Adjuster of the Year" award in 2010.

Tel: 888-227-5506 ext 425

Direct (501) 492-2083

Terry Coffman
Marketing Representative

Terry has over 25 years in the Fire/Water Restoration industry. He served as Owner/operator General Contractor dba at Coffman Construction Company for eight years. He became an insurance adjuster in 2005 during Hurricane Katrina and worked property claims in Miami, Florida and Gulfport, Mississippi until December 2007. He has been with Central Adjustment Company since 2008. Terry is a member of the Arkansas Adjusters Association, Memphis Claims Association (Memphis, TN), Mississippi Claims Association (Jackson, MS), Mobile Claims Association (Mobile, AL), Tulsa Claims Association (Tulsa, OK) and Springfield Claims Association (Springfield, MO).

Tel: 888-227-5506 ext 407

Direct (501) 492-2081

Chris Andersen
Multi-Line Adjuster

Tel: 888-227-5506  ext 424

Ken Brandon

Ken has experience as a staff appraiser for Infinity Insurance Company in Birmingham, Alabama. He has over 30 years experience as an auto, heavy equipment and farm equipment damage appraiser. He is a member of the Arkansas Adjusters Association.

Tel: 888-227-5506 ext 413
Direct (501) 492-2087
Karen Browning

Karen is a multi-line adjuster with over 15 years experience in casualty and workers compensation claims in Mississippi, Louisiana, Texas, Arkansas, Oklahoma, Tennessee and Alabama. She formerly worked with Union Standard Insurance Group working as a multi-line adjuster, fast track supervisor, subrogation specialist and workers compensation manager. Karen has obtained CIC and AIC designations and is a member of the National Association of Insurance Women, NCCI, Arkansas Adjusters Association and the Society of Certified Insurance Counselors.

888-227-5506 ext 431
Judy Bourne
Senior Claims Adjuster

Judy is an experienced adjuster for over 33 years handling casualty, liability, property, and workers' compensation claims.  She has worked for companies such as USF&G, Sedwick, Stoneville Claims Service and Regions Claims Management.  She obtained her IIA certification in 1985 and AIC designation in 2004. Judy is a member of the Arkansas Adjusters Association.

Tel: 888-227-5506 ext 433

Direct (501) 492-7873

Steve Burton

Steve joined Central Adjustment Company in April of 2012 with more than 14 years of claim handling experience in property and casualty claims with Auto Owners Insurance Company. Steve has excelled in analyzing damages/causes, interpreting policies, and negotiating payment solutions.  Having effectively managed a claims branch for 8 years, he knows and takes pride in providing exemplary customer service. he is a member of the Arkansas Claims Association.


Tel: 888-227-5506 ext 406

Direct (501) 492-2088

Karen Cates

Workers Compensation Adjuster

Tel: 888-227-5506 ext 432

Direct (501) 492-7874

Kirke Goff

Tel: 888-227-5506 ext 443

Duane M. Herndon, Jr.

Duane is an experienced multi-line adjuster capable of handling property, casualty and liability claims.  He has handled all aspects of claims ranging from simple appraisals to full adjustments, fatalities, inland marine, cargo losses, personal watercraft, heavy equipment, commercial, general and personal liability investigations and total loss fires. He is proficient in Xactimate 27, Xactanalysis,  MS Excel, Word and other routine MS Office platforms. Duane has done work for GEICO Insurance Company and Crawford & Company, and he was Vice President and General Managing Partner for Griffin, Newsome & Railey Adjusters in Columbus, Georgia. He is currently licensed in Georgia, Alabama and Arkansas. He is a member of the Arkansas Adjusters Association.


Tel: 888-227-5506  ext 446

Max Horner

Max joined Central Adjustment in January 2010. He supervises property, general and premise liability claims litigation. He is responsible for retaining, directing and collaborating with local counsel in all U.S. jurisdictions; provide detailed written case evaluations and analysis of relevent legal issues. He also participates in settlement negotiations and mediations for regional, national and international insurers.

Tel: 888-227-5506  ext 428
Brandon McCullough

Brandon joined Central Adjustment in October 2015. Brandon has over 5 years in the insurance industry. He previously served as an Underwriter with Burns & Wilcox where he received the Arkansas PIA Underwriter of the year award for 2014. Brandon graduated from the University of Central Arkansas with a degree in Insurance & Risk Management.

Tel: 888-227-5506 ext 415
Linda New
Senior Workers Compensation Adjuster

Linda has over 30 years experience as a workers' compensation adjuster. She has worked for Crockett Adjustment, Rebsamen Insurance and Regions Claims Management prior to joining Central Adjustment Company in April of 2012.  She is licensed in Arkansas, Mississippi and Alabama. Linda is a member of the Arkansas Adjusters Association.

Tel: 888-227-5506 ext 423

Direct (501) 492-7877

Jeannie Roberts
Senior Workers Compensation Adjuster

Jeannie has over 22 years experience as a workers' compensation claims adjuster.  She has worked for Gallagher Bassett Services, Hartford Insurance Company and Regions Claims Management prior to joining Central Adjustment Company in April 2012. She is licensed in Arkansas to handle property, casualty and workers compensation. She is a member of the Arkansas Adjusters Association.


Tel: 888-227-5506

Nicholas Ryals

Nicholas has been an insurance adjuster since 2005. He has experience in handling property claims including Hurricane Katrina. He is a certified NFIP adjuster. He is a past officer of the Arkansas Adjusters Association.

Tel: 888-227-5506 ext 456

Vicki Stigall
Claims Examiner

Tel: 888-227-5506 ext 422
Hanna Wiley
Workers Compensation Adjuster

Tel: 888-227-5506  ext 418